Frequently Asked Questions

  Delivery

 

 How much does delivery cost?

Delivery is usually by our own truck, with our own 2 man delivery team. We offer a choice of 2 types of delivery:

Standard Delivery. This is £290 to yellow areas of the map. For other destinations a quote will be provided. You will be given an approx date when we confirm the order. To enable us to charge these low amounts we need to deliver 2 or 3 kitchens at a time. Because we are combining 2 or 3 deliveries you cannot choose the day or time of delivery. If you need this facility please see our enhanced delivery below. If your kitchen needs to be delivered on its own because of site access restrictions, (ie; our usual truck is too big to get to your property to unload) you will be charged as per the enhanced delivery service below.

Enhanced Delivery. This is £450 to the yellow areas of the map. For other destinations a quote will be provided. You will be given an approx date when we confirm the order. We will then call you before delivery to agree a date and an am/pm slot. This option gives you more flexibility to decide the delivery date and an AM/PM time slot (subject to availability). Please note this does not guarantee you will be the only order on the truck, simply that the order of deliveries will be scheduled around you where possible.

delivery map

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 Do you deliver to my area?

We deliver to most of the mainland UK. Please contact us for details of deliveries to France, Spain, and the rest of Europe.

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 Will I have to help unload?

No, we always have our own experienced 2 man delivery team.

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 Will your truck get down my narrow lane?

As a guide, our normal delivery truck is about Luton Van size.

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 Do you deliver to my second floor flat?

Due to insurance restrictions we are only able to deliver to the ground floor.

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